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As a home inspector and the neutral person during a real estate
purchase I occasionally get information as to why a home buyer
decides to use a different real estate agent. What I will do
here is to share some of these reasons so that perhaps you can
learn to be a better sales person or representative for your
clients. Whether you are an agent or not this information will
be helpful to you and your employees.
As I perform home inspections around the Columbus Ohio area
I have the opportunity to do inspections for many people. Sometimes
I will do second inspections for someone because the first home
purchase did not happen. This happens for a variety of reasons
such as loan issues, septic system problems, influenced by family,
etc. This is somewhat expected. People have different levels
of comfort when it comes buying a home.
Every now and then I will notice
that the home buyer is using a different agent as their representative.
When this occurs the buyer will often come out and tell me why
they switched agents.
The first time I encountered a person changing agents they told
me it was because the entire time the agent was showing them
some houses, the agent was talking on the cell phone to someone
else. The agent was not giving them the attention that they
deserved and expected.
Another time the buyer decided to find another agent was when
their agent pushed them harder to buy a home than they liked.
The agent even tried to make them feel guilty by saying that
if they did not buy the house then the sellers would be foreclosed
on by the bank. The buyers did not feel that the agent was being
a good representative for them.